Teaching-Related Questions

What is the age range of the students?
Our students range from 4 to 12 years old. We will match students to your teaching abilities and interests.
How long is each lesson?
Each lesson is typically 25 minutes or 50 minutes. We focus on efficient learning while ensuring the students stay engaged.
How many students can a teacher handle at once?
This depends on your availability and teaching efficiency. There is no strict limit; we schedule based on your open hours to ensure you have time to teach and rest.
Can I choose to teach only one subject?
Yes, you can choose to teach only one subject.
Can I use my own teaching materials?
If you have your own materials, we support that too, as long as you confirm and align with our teaching guidelines in advance.
What should I do if a student is uncooperative?
We provide guidance on teaching techniques to help you handle classroom challenges. If needed, we will communicate with parents to help resolve any issues.
Can I pause my classes if I cannot teach for a while?
Yes, you can pause your teaching by notifying us in advance. We will help adjust the class schedule or reassign students to ensure your schedule remains flexible.

Income and Fees-Related Questions

How is my income calculated?
Your income is based on the number of classes you teach. We will clearly communicate the pay per class.
Is the training fee (RM190, including platform fee) refundable?
The training fee, including the platform fee, is non-refundable. We ensure that you will gain enough knowledge and skills during training to start teaching successfully and earn a steady income.

Platform and System-Related Questions

What equipment do I need to teach?
You only need a computer or tablet, a stable internet connection, and a headset or headphones to ensure clear sound. We will guide you through the platform during training so you can get started quickly.
What features does your teaching platform have?
Our platform supports teaching material display, an interactive whiteboard, and real-time audio features, ensuring smooth communication between teachers and students.
Will parents contact me directly?
No. All communication and arrangements are handled by our team. You can focus solely on teaching.
What should I do if I encounter technical issues?
You can contact our team for immediate assistance. We are here to help you resolve any technical issues.

Training and Support-Related Questions

How long does the training take?
The training usually takes 1 to 2 days, and we provide flexible online sessions based on your availability to ensure efficiency.
Will I receive guidance after completing the training?
Yes, our team will continuously support you. Whether it’s teaching-related issues or platform usage, we have dedicated staff to assist you.
What if I realize teaching isn’t suitable for me after training?
We help you identify your strengths and the right teaching direction during training. If you have further questions, you can always reach out to us, and we’ll provide extra guidance or adjustment plans.
After completing the training, how will you help me find students? Will every teacher have fixed students, or do parents choose?
After training, our team will assist in student recruitment and promotion through advertising and outreach. We match students based on your teaching style, strengths, and parents’ needs, so you don’t need to worry about finding students. We will fully support you in focusing on teaching.
Does the RM190 training fee include access to all teaching materials? If I want to use additional materials, is there an extra fee?
The RM190 training fee covers teaching materials for one language, such as Chinese, Malay, or English. After completing the training, you will have access to all materials for that language. If you wish to teach additional languages, there is an extra fee of RM190 for each language. We will provide full materials and resources to help you cater to students’ different needs.
Are the regular training sessions free, or do they come with additional fees?
Regular training and updates are part of our long-term support for teachers. These sessions are designed to help you improve your teaching abilities and stay familiar with new platform features. There is no additional fee for these sessions—they are included as part of our continuous support to help you focus on teaching and growing professionally.
Can I start teaching immediately after completing the training? What else do I need to prepare?
After completing the training, we will quickly match you with students, so you can start teaching soon. You will need a stable internet connection, a computer or tablet, and a headset to ensure good teaching quality. Additionally, if you have any specific scheduling preferences, please inform us in advance so we can adjust the students’ class timings.
What happens if parents are not satisfied with my teaching?
We will first gather feedback from the parents to understand if the teaching methods need adjustment or if there are other issues. Generally, we will provide improvement suggestions to the teacher and communicate with the parents. If the student needs a different teacher, we will reassign them to another teacher, ensuring that your teaching time is not wasted.
What if an emergency situation arises, such as a power outage, and I cannot teach on time?
If an emergency occurs and you need to cancel a lesson, please notify us as early as possible. We will inform the student and parents promptly and coordinate a new schedule. Our team will help you rearrange the class to avoid unnecessary stress, as long as we are informed ahead of time.

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